Privacy Policy

Effective Date: 04 January 2026

At IDHOM (accessible from https://idhom.com/), your privacy is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by IDHOM and how we use it.

1. INFORMATION WE COLLECT

To provide you with high-quality personalized interior items, we collect the following information:

Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
Personalization Data: Measurements, photos, custom text, or specific design preferences you provide for your custom orders.
Payment Information: Credit card details or other payment methods (processed through secure third-party payment gateways; we do not store your full card details).
Log Files: Standard information such as IP addresses, browser type, and time stamps for website optimization.

2. HOW WE USE YOUR INFORMATION

We use the information we collect in the following ways:

To process, manufacture, and deliver your personalized orders.
To communicate with you regarding order status or customer support.
To prevent fraudulent transactions.
To send you promotional emails (only if you have opted in).

3. DATA SHARING AND THIRD PARTIES

We do not sell your personal data. We only share information with trusted third parties to fulfill your order:

Shipping Partners: To deliver your custom items.
Payment Processors: To securely handle your transactions.
Manufacturing Partners: Only the specific data required to create your personalized product.

4. NO-RETURN & CUSTOMIZATION DISCLOSURE

As stated in our Terms of Use, all products on IDHOM are personalized and custom-made.

By providing your personalization data, you acknowledge that the final product is unique to you.
Because these items are custom-made based on the data you provide, we enforce a strict No-Return and No-Refund Policy. Please ensure all submitted data is accurate.

5. YOUR RIGHTS (CCPA/GDPR)

Depending on your location (e.g., California), you may have the right to:

Request access to the personal data we hold about you.
Request that we delete your personal data (excluding data we are required to keep for legal or tax purposes).
Opt-out of marketing communications.

6. COOKIES

IDHOM uses ‘cookies’ to enhance your experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your individual browser settings.

7. SECURITY

Мы применяем коммерчески приемлемые средства защиты ваших персональных данных, но помните, что ни один метод передачи через Интернет не является на 100% безопасным.